3.7 Complete and Save the Sales Order

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Complete and Save the Sales Order
Performer: Customer Service
Role: C.S. Representatives
Transaction : WINGSII - VA02

Complete the missing information, check material WBS elements and adjust prices if needed. If the material is not currently available in the owner stock, the Logistics Unit must be contacted in order to get confirmation about the possibility of borrowing the items from another stock owner. The loan agreement can reduce the delivery time. Check the delivery date in the Sales Order and update ‘Req. deliv. date’ field, if necessary.

In case the Sales process is for the request of goods from an entity that started UNHRD business flow as Ad-Hoc partner and then signed the Technical Agreement with WFP for the use of UNHRD services, Customer Service assistant request to the Support Unit the creation of a WBS dedicated for the ex ad-hoc partner.

NOTE: It is possible to include at SO level some comments that can be automatically derived in the forthcoming Proforma Invoice and Debit Note as detailed in Paragraph 5 of Chapter 3.2 "Create Sales Order".

Click ‘Save’ 1.2.2 15.png.