6.6 Solicit Customer to Record GRN/SES

Solicit Customer to Record GRN/SES
Performer:	Customer Service
Role:	C.S. Representative
Transaction :	Corporate e-mail

Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.