6.4 Get Confirmation of Receipt from the Customer

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Get Confirmation of Receipt from the Customer
Performer: Customer Service
Role: C.S. Representative
Transaction : Corporate e-mail


Follow-up with the Partner to ensure that the goods have been received and services were rendered. Furthermore, get confirmation from the Partner that the goods have been received in good condition and they are compliant to the approved PI. In case of damages and / or non-compliance, request the Partner to send a detailed description. Get the proof of delivery via the Customer Service e-mail account.

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