6.5 Maintain Proof of Delivery: Difference between revisions
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Insert the Outbound delivery related to the Sales Order to be processed: | |||
[[File:6.5_2.png]] | |||
In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right: | |||
[[File:6.5_3.png]] | |||
Click ‘Save’ [[File:6.5_4.png]] | |||
Revision as of 20:58, 5 February 2014
| Maintain Proof of Delivery | |
| Performer: | Customer Service |
| Role: | C.S. Representative |
| Transaction : | WingsII - VLPOD |
To record the Proof of Delivery (POD), use the following path:
Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document
Insert the Outbound delivery related to the Sales Order to be processed:
In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:
Click ‘Save’ 