6.6 Solicit Customer to Record GRN/SES: Difference between revisions
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Revision as of 17:09, 5 February 2014
| Solicit Customer to Record GRN/SES | |
| Performer: | Customer Service |
| Role: | C.S. Representative |
| Transaction : | Corporate e-mail |
Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.